The essential guide for managers and professionals dealing with difficult workplace conversations
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
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簡介
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詳細資料
OverDrive 閱讀器
- 國際標準書號: 9780071632492
- 發行日期： 2013年11月20日
EPUB 電子書
- 國際標準書號: 9780071632492
- 檔案大小： 676 KB
- 發行日期： 2013年11月20日